Dylan P Murphy.

Key Projects: Zero Trust, Executive BI Dashboards, Role-Based Access Control, ITSM Build, MDM Migration

• Administered Okta and EntraID SSO platforms, implemented and migrated SAML/SCIM configurations and leveraged dynamic groups to automatically provision SSO app access.
• Built configuration profiles, app deployments, and Autopilot profiles in Intune for Windows and iOS devices, and in JAMF for MacBooks.
• Built dynamic distribution lists, managed mail flow rules, ran content searches, and message traces in Exchange Online using PowerShell.
• Developed automations syncing HRIS systems with Active Directory through PowerShell, built dynamic security/distribution groups based on HRIS user attributes, and ITSM service items automating user lifecycle and common tickets.
• Assisted cybersecurity teams to remediate vulnerabilities across endpoints, servers, and IoT devices using Intune, JAMF, and Automox; added and tuned log sources from IT systems into SumoLogic SIEM; participated in ISO and SOC II audits; executed eDiscovery holds and content searches on direction from the security team.
• Provided white glove executive support to the CEO, President, and extended Leadership Team.
• Lead AV engineer for All Hands meeting productions across all US offices, including in-office, offsite, and virtual Zoom meetings.

Key Projects: Zero Trust, Executive BI Dashboards, Role-Based Access Control, ITSM Build, MDM Migration

• Administered Okta and EntraID SSO platforms, implementing SAML/SCIM configurations for various applications.
• Provided technical support for over 1100 internal users across North America, Europe, and Asia.
• Managed and deployed configuration profiles for Windows, macOS, and iOS devices.
• Participated in cybersecurity initiatives, helping to remediate vulnerabilities across endpoints.
• Delivered white glove executive support to leadership teams.
• Served as lead AV engineer for company-wide meetings and presentations.

• Developed an onboarding application with Sharepoint, Power Automate and PowerApps.
• Migrated on-premises file servers to SharePoint/OneDrive file shares by cleaning unnecessary data, leading to thousands of dollars in annual savings for the company.
• Led support for the Design group's hardware and software, including AutoCAD, SketchUp, Creative Cloud, Revit, and CET Designer.
• Introduced Intune MDM and built deployment processes for company devices.

• Provided comprehensive technical support to over 350 internal users across 9 locations.
• Managed and maintained hardware and software systems including laptops, tablets, mobile devices, and specialized design software.
• Served as primary technical resource for the San Francisco office.
• Supported company's CAD software suite, ensuring optimal functionality for design teams.

• Assisted with business development initiatives and projects.
• Supported technical needs of the New York office.
• Participated in client-facing projects and presentations.